Frequently Asked Questions
Find answers to common questions about Glory Cleaners services, pricing, pickup/delivery, and more. Can't find what you're looking for? Contact us directly!
Common Questions About Our Services
Everything you need to know about Glory Cleaners
What types of clothing do you clean?
We clean all types of garments including suits, dresses, shirts, pants, skirts, jackets, coats, formal wear, everyday clothing, and specialty items like wedding gowns and leather goods.
How long does dry cleaning take?
Most items are ready within 24-48 hours. Same-day service is available for most garments with a rush charge. Wedding gowns and special care items may require additional time.
Do you offer pickup and delivery services?
Yes! We offer pickup and delivery services throughout Valley Park and surrounding communities. Free pickup on orders over $25 and free delivery on orders over $30.
What are your current prices?
Dry cleaning starts at $8.99 per item, laundry service is $2.99 per pound, and alterations start at $12.99. Special care items and wedding gowns are quoted individually. Call us at (636) 225-6494 for exact pricing.
Do you offer volume discounts?
Yes! We offer discounts for large orders, regular customers, and corporate accounts. Contact us to discuss your specific needs and potential savings.
What payment methods do you accept?
We accept cash, credit cards (Visa, MasterCard, American Express), and debit cards. We also offer account billing for regular corporate customers.
Do you clean leather and suede items?
Yes, we specialize in cleaning leather and suede items. These require special care and are handled by our experienced technicians using appropriate cleaning methods.
Can you remove tough stains?
We use professional-grade stain removal techniques and have access to specialized solvents. While we can't guarantee removal of all stains, our success rate is very high.
Do you offer alterations and repairs?
Yes! We provide professional alterations including hemming, taking in/out seams, zipper repairs, button replacement, and other garment modifications.
What are your business hours?
Monday-Friday: 7:00 AM - 6:00 PM, Saturday: 8:00 AM - 5:00 PM, Sunday: Closed. We're also available by appointment for special services.
Where are you located?
We're conveniently located at 7 Stonegate Center, Valley Park, MO 63088-1215. We're easily accessible from I-44 and serve the entire western St. Louis metro area.
Do you have parking available?
Yes, we have ample parking available right at our location. We also offer a convenient drive-through service window for quick drop-off and pickup.
Do you guarantee your work?
Yes! We stand behind our work with a 100% satisfaction guarantee. If you're not completely happy with our cleaning, we'll make it right at no additional charge.
What if my garment is damaged?
We have comprehensive insurance coverage. While damage is extremely rare, our team will work with you to resolve any issues promptly and fairly.
How long do you keep unclaimed items?
We keep garments for 90 days. After 60 days, we attempt to contact you. Items not claimed after 90 days may be donated to local charities.
Still Have Questions?
Our friendly team is here to help! Contact us directly for personalized answers to your specific questions.